This Course creates fundamentals of the balanced scorecard technique and KPI management and how we align business values, mission, vision with our performance management system to ensure sustainable business growth. These videos are live recorded from our workshop held in Yangon.
A lot of small businesses fail due to the lack of focus and traditional method of business performance evaluations which are not linked to vision, mission, strategy. Traditional performance measures also miss the balanced growth prospective.
This course on balance score card and KPI management is for Hotel owners, startups, HR Managers who would like to gain an insight into
- What is the Balanced Score Card
- All terminologies used
- How to align vision mission strategy into KPIs
If we missed any topic, please write to us
What you’ll learn
- Balance Score Card
- Key Performance Indicators (KPIs)
- Fundamentals of Vision, Mission, Strategy
- Align Vision, Mission, Strategy and KPIs
Are there any course requirements or prerequisites?
- Basic Understanding of Business
Who this course is for:
- Small Business Owners
- Startups
- HR Managers
- Operation Heads
Instructor of the course is Mr Manish Gupta other courses by him are
Analyze Hotel Financial Statements steps you must learn for Rooms Dept
Learn how to analyse and maximize Restaurant Profitability
Analyze & Interpret Overall Hotel Financial Statements
Fundamentals of Hotel Revenue Management
KPIs are everyone’s first purpose business and personal so everybody has their own performance indicators. they
have their own vision they have their own mission. so the balanced scorecard and key performance indicators (KPIs) do is they need you to continually measure your performance based on certain parameters.
for example you’re playing the ball and then you’re gonna hit somewhere right, so you have to hit to the goal post what if there is no flag how do you know that how far you have to take and if you don’t know the whole post you don’t know that how will you know that how I can have each to your goals so those flags whenever you remember and
it reached somewhere you put a flag there right so then you can go back and see how far is it from here.
so the key performance indicators help you to understand how far you have achieved those goals.
Introduction & Fundamentals of Balance Score Card
3
Lecture-3. Terminology – Lagging and Leading Indicators
4
Lecture-4.Characteristics of Good KPI
5
Lecture-5. Key Performance Indicators- Development Process
Balance Score Card
1
Lecture-7.Meaning of Balance Score Card
2
Lecture-8.What are performance Metrics – are they only Financial
3
Lecture-9.Balance Score Card – Intangible assets important for Business
4
Lecture-10.Implementation Strategy for Balance Score Card
Balance Score Card – Explained Four Prospectives
2
Lecture-12.Customer Prospective of Business Performance
3
Lecture-13.Internal Processes Prospective of Business Performance
4
Lecture-14.Employees Prospective of Business Performance
5
Lecture-15.Financial Prospective of Business Performance
Section 4: How to Setup and Establish Balance Score Cards
1
Lecture-16.Setup Process of Balance Score Card
2
Lecture-17.Process Planning to Establish BSC
3
Lecture-18.Development of Performance Measures – Balance Score Card
4
Lecture 19.What are Mission Vision & Value and related to Balance Score Cards
5
Lecture-20.What is Mission Statement – Detailed
6
Lecture-21.What is Vision Statement
7
Lecture-22.What are Values and how it relates to business performance
8
Lecture-23.What is Strategy
9
Lecture-24.Strategy Map and how it fits with Balance Score Card
10
Lecture-25.Recap of What we have Learned so Far
Section 5: Sample Performance Measures to determine success in business
1
Lecture- 26 Performance Measure under Four Prospective of Business
2
Lecture-27 Sample performance measure for Food Industry
3
Lecture-28.Template of a KPI Measure in Balance Score Card
4
Lecture-29.Setting up targets and Priorities
5
Lecture-30.Process of Cascading down and aligning goals
6
Lecture-31.Final Steps after Balance Score Card
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