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Lecture-7.Meaning of Balance Score Card

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Lecture-8.What are performance Metrics – are they only Financial

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Lecture-9.Balance Score Card – Intangible assets important for Business

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Lecture-10.Implementation Strategy for Balance Score Card

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Lecture-11.Four Prospective of Business Performance

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Lecture-12.Customer Prospective of Business Performance

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Lecture-13.Internal Processes Prospective of Business Performance

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Lecture-14.Employees Prospective of Business Performance

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Lecture-15.Financial Prospective of Business Performance

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Lecture-16.Setup Process of Balance Score Card

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Lecture-17.Process Planning to Establish BSC

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Lecture-18.Development of Performance Measures – Balance Score Card

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Lecture 19.What are Mission Vision & Value and related to Balance Score Cards

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Lecture-20.What is Mission Statement – Detailed

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Lecture-21.What is Vision Statement

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Lecture-22.What are Values and how it relates to business performance

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Lecture-23.What is Strategy

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Lecture-24.Strategy Map and how it fits with Balance Score Card

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Lecture-25.Recap of What we have Learned so Far

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Lecture- 26 Performance Measure under Four Prospective of Business

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Lecture-27 Sample performance measure for Food Industry

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Lecture-28.Template of a KPI Measure in Balance Score Card

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Lecture-29.Setting up targets and Priorities

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Lecture-30.Process of Cascading down and aligning goals

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Lecture-31.Final Steps after Balance Score Card