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Hospitality Jobs for January 2021
- January 7, 2021
- Posted by: ayenandarko2092015gmail-com
- Category: Hospitality Jobs & Career Tips Jobs and Skills

Latest Hospitality Job Opportunities 2021 for you to apply around the world. Pls checkout our articles on Interview tips to be successful in your career. Pls like and share this page so that others can be benefitted. This page will be updated weekly to add more jobs that will be posted online.
Malaysia
1.Customer Service Associate
Pentagon Plus
- Kuala Lumpur
Job Descriptions
- Our client is the world’s leading tourism group.
Customer Service Associate
Job Requirements
- Diploma/ Degree students who are majoring in Tourism/ Hospitality Management course are welcomed to apply
- Able to work in shift.
- Experience in any airlines GDS would be an advantage .
- Good proficiency in both Bahasa and English is a must for this role.
- At least 1 years of working experience in related field is required.
Responsibilities
- Deliver excellent customer service and manage the needs of our customers through our communication channels (phone, email).
- Servicing customer’s request includes but not limited to; change in flight, hotel, tours and transfers booking.
- Monitor and ensure all successful booking purchase via IBE is in complete state.
- Other back-end task including but not limited to; assisting Finance team in reconciling report, perform UAT and giving feedback Tech & Product team, etc..
- Accountable for meeting individual (KPIs) and team goals.
- Continuously identify work process improvements.
- Communicate/report to Team Leaders and (or) Manager.
- Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.
Apply here – https://www.careerjet.com.my/jobad/my17292e11ab80a97b37217d0da2cff87e
2.Housekeeping Assistant
JOB RESPONSIBILITIES
- Clean wards, common areas or restrooms as assigned using the appropriate tools.
- Deliver & collect linens.
- Collect & dispose general waste & clinical waste according to set protocol & procedures in waste management.
REQUIREMENTS
- At least 2 years cleaner’s experience in a hospital or hotel will be an advantage.
- Have SRP & above.
- Able to speak & write in simple English & Bahasa Malaysia.
- Willing to work shifts, weekend & public holidays.
How this career benefits you:
- This is a permanent role
- Subsidized Meal
- Traveling allowances
3.Hotel Front Office Manager
Vintage Charm Sdn Bhd
George Town, Pulau Pinang
Job Responsibilities:
-
- Dealing with the Daily running of the hotel, and coordinating the relevant departments, Reception, Housekeeping & F&B departments.
- Reservations, check in’s, and ensuring a smooth customer journey.
- Room allocation, Channel Manager and excel sheet updates.
- Planning of rates, promotional and special stay packages for direct website bookings, online and off line travel agencies. This includes revenue management plus strategies to implement and continuously improve the revenue of the hotel.
- The role will overlap to the Restaurant operation and the candidate will liaise with the Head Chef with ordering and deliveries and menu updates to social media.
- Updating and promoting on Social Media, Facebook, Instagram and Website.
- Improves and expands on the existing standard operating procedures and policies, with the consultation of the Management.
- Oversees overall aspects of sufficiency of staff force, daily duty roster and staff training.
- Handles and resolves management / operation problems in a professional manner, ensuring prompt actions at all times.
Job Requirements:
- A Diploma/Advanced Diploma/Degree in Hospitality, Hotel Management or equivalent. Candidates with Food and Beverages experience in hotels would be advantageous.
- Must speak fluent and write in Fluent English
- Mandarin/Cantonese Speaker would have an advantage.
- Must Have at least 3 years of working experience in a hotel industry with at least 1 year at management level or similar background (unless fresh graduate)
- Good leadership qualities with strong communication and interpersonal skills. Ability to promote good teamwork and can build strong relations with his/her team.
- Customer orientated, proactive, self-motivated and willing to learn with a good attitude.
- Must be computer literate in Microsoft Word
- Marketing knowledge on Social Media
- Good Communicator
- Happy Personality
4.Receptionist
Responsibilities:
- Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs.
- Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans.
- Preparing meeting and training rooms.
- Answering phones in a professional manner, and routing calls as necessary.
Requirements:
- Excellent written and verbal communication skills.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Good time management skills.
- Experience with administrative and clerical procedures.
- Able to contribute positively as part of a team, helping out with various tasks as required.
5.Hotel Operator & Marketing Planner
Job Description
- Expertise in hotel management.
- Planning the marketing plan for hotel.
- Provide strategy of event space and hotel management.
- Welcome guest upon arrival and assist guest with their inquiries.
- Check-in and check-out guests and to handle incoming reservations
- Informing customers about payment methods and verifying their credit card data
- Register guests collecting necessary information
- Provide information about our hotel, available rooms, rates and amenities.
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure rooms are clean and ready for customers
- Maintain updated records of bookings and payments
- Manage and track hotel inventory.
- Provide general administrative support.
- Perform other duties as assigned.
Job Requirements
- Candidate must possess or currently pursuing a Secondary School/SPM/”O” Level, Higher Secondary/STPM/”A” Level/Pre-U/Diploma in Hospitality/Tourism/Hotel Management/F&B Industry or equivalent.
- Fresh Graduates are encouraged to apply
- Be passion and Be accountable on work
- Own transport or able to drive
- Able to work under pressure and work in speed
- Must be able to support OT and night shift
- Candidate must possess good interpersonal, effective communications skills, organized & well structured, computer literacy.
- English, Bahasa Malaysia and Mandarin speaking and writing skill.
Thailand
1.Head of Customer Contact Center
Job Description
Reporting to the Head of Distribution & Revenue Management, this position is accountable for driving and managing the Customer Contact Center (CCC) function for Centara Hotels group. This position has three main areas of responsibility including the delivery of service excellence, people management & development plus driving the overall commercial objectives & operational execution of the CCC function.
This position is responsible for the strategic planning and execution of all CCC operations. Core duties include management and leadership of processes for the continuous improvement of the customer experience. Tactical emphasis is on customer care, quality management, workforce planning, recruiting, coaching and training. Performance metrics include call efficiency, low abandonment rate, high conversion rates, staffing utilization, acceptable turnover, and financial performance. A commitment to excellence is demonstrated through continuous staff development programs enhancing employee engagement, service, knowledge, skills, and morale.
This position’s success is measured by the organization’s ability to provide high quality services while meeting brand standard, improving call performance, increased use of resources and adaptation of new proven technologies to increase efficiency, and achievement of metrics.
This position executes the vision for the operation ensuring the CCC meets customer and organization needs. The successful Director is continually engaged in leading and inspiring their team in developing and documenting best practices in the performance of all duties and responsibilities.
Working in collaboration with other teams and leading the CCC team, this role will be responsible for achieving and exceeding financial and KPI targets while also ensuring that all customer interactions with the CCC are handled in line with Centara brand values, thus further driving loyalty to the brand and maintaining and elevating our positioning within the hospitality industry.
SKILLS AND COMPETENCIES:
Experience
- Minimum of B.A. or B.S. degree required
- 5-10 years of leadership or management experience at Call Center/Contact Center, preferably gained in customer service setting.
- Experience of working within an in-house call centre environment which supports a multi-channel & multi-product organization
- Previous hospitality, loyalty, airline and tourism experience in mid-tier or upscale segment a plus
- Exceptional ability to develop and manage results-oriented recruiting and training programs.
Skills
- Strong leadership skills with the ability to motivate & engage a large & diverse team
- Effective management and analytical skills including working knowledge of financial statement analysis, staffing models, scheduling, and telecom opportunities.
- Excellent negotiation, interpersonal, written and verbal communications skills in English – including statistical report writing.
- Computer Skills: Microsoft Outlook, PowerPoint, Word with advanced Excel skills.
- Deep knowledge of call centre related systems including telephone system and central reservations system is preferred.
- Ability to multi-task and to deliver under pressure
- Strong problem-solving skills
- Strong mentoring and relationship building skills with ability to effectively manage group and interpersonal conflict situations.
- Target & result orientated
- A natural flare for delivering world class customer services
- Other language fluency in Thai, Vietnamese, Arabic, Russian or Mandarin/Cantonese a plus
2.Head of Social Media
Job Description
Create social media strategies that build strong brand recognition and engagement
2.Develop interactive and engaging social media content and campaigns
3.Facilitate scaling brand and company awareness through various social media channels
4.Directly own all Corporate social accounts across all relevant global platforms
5.Set strategy and manage COSI, Centara’s lifestyle brand’s social media strategy
6.Set strategy, KPIs and framework for hotel social media managers
7.Create actionable strategies to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Weichat, YouTube, Tiktok and LinkedIn amongst others as applicable
8.Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives
9.Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
10.Social media community management
11.Overseeing customer service provided via social media.
12.Coaching employees company-wide on content creation and social media management best practices.
13.Influencer and KOL outreach strategy and management
14.Property marketing communications support – planning and strategy – for existing and new opening hotels
15.Direct management of one social media executive
16.Mentoring and directing indirectly reporting staff members across hotels
17.Close partnership with PR and marketing promotions teams
Requirements
-
1.Bachelor’s Degree
2.Minimum 7 years’ total Marketing & Communications experience
3.Minimum 3 years’ managing social media accounts of brands
4.Experience working in the leisure, hospitality or lifestyle industry
5.Must have worked in both a local Thai and international capacity
6.Strong understanding of brands, brand language and identities and ability to apply them accordingly
7.Understanding and experience of full marketing mix, including promotions, online advertising and CRM
8.Demonstrable ability to drive revenue through social media
9.Proficient using multi-social posting programs such as Hootsuite and HubSpot
10.General knowledge of Search Engine Optimization and internet ranking for web content
11.Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
12.Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
13.Demonstrable experience as a strong and effective team leader
14.Strong and credible communicator with proven ability to influence senior and high profile internal and external partners
15.Thai language mother tongue
16.Excellent English speaking and writing skills
3.Hotel General Manager
38 Chavanich Building 2nd Floor Soi Sukhumvit 69
Phra Kanong-Nuea, Wattana,
Bangkok 10110 Thailand.
Position Summary
To create and maintain a customer-driven hotel using a guest-focused vision that inspires hotel employees to perform at their best. Oversee the quality process to ensure customer satisfaction through consistent delivery of both product quality and service in alignment with the hotel’s profitability goals. Take full responsibility and develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times.
They will have substantial fundraising and management experience, a talent for building relationships and a proven track record in securing funds from statutory sources, foundations, trusts and major donors. Experience in development of an individual donor program, including donor marketing is also an advantage.
Responsibilities
- Oversee the quality process to ensure customer satisfaction
- Take full responsibility and develop strategic plans to ensure achievement of high standards in service, administration and operational management at all times
- To achieve and optimize business targets
- Lead successful hotel operations and team cohesion for each department
- Maintain Novotel brand standards and ensure outstanding guest experience.
- Identify and retain top talent.
- Ensure effective and productive owner relationship
- Quality service management
- Ensure communications from the leadership team are conducted effectively to all line employees to achieve maximum efficiency and in a way that demonstrates leadership values
- Complete necessary reports on a monthly basis or as requested reflecting results achieved; variances and actions for specified periods.
Requirement
Essential Skills and Knowledge
- Relevant tertiary qualification in Hotel Management required
- Minimum of 2 years experiences as General Manager
- Dynamic & energetic personality
- Focused & targets driven operator
- Non-Thai Only
- In a first class hotel organization, daily management of all areas of operations involving human resources, food and beverage, budget management, rooms, housekeeping, resort maintenance, landscaping and wildlife, and administration of services, i.e., water sports and optional activities.
- Additional language ability preferred.
Competencies
-
- Excellent command of the English language.
- Ability to communicate to the team the business goals, as well as the resort specific goals, and to encourage and support initiatives, which may assist those goals.
- Strong leadership, organizational and administrative skills and good understanding of business and finance and Strong budgeting and forecasting skills.
- Relevant tertiary qualifications in Tourism / Hospitality Management or equivalent are an advantage.
- Understanding of large, multi-cultural organizations.
4.Head of Customer Contact Center
Job Description
Reporting to the Head of Distribution & Revenue Management, this position is accountable for driving and managing the Customer Contact Center (CCC) function for Centara Hotels group. This position has three main areas of responsibility including the delivery of service excellence, people management & development plus driving the overall commercial objectives & operational execution of the CCC function.
This position is responsible for the strategic planning and execution of all CCC operations. Core duties include management and leadership of processes for the continuous improvement of the customer experience. Tactical emphasis is on customer care, quality management, workforce planning, recruiting, coaching and training. Performance metrics include call efficiency, low abandonment rate, high conversion rates, staffing utilization, acceptable turnover, and financial performance. A commitment to excellence is demonstrated through continuous staff development programs enhancing employee engagement, service, knowledge, skills, and morale.
This position’s success is measured by the organization’s ability to provide high quality services while meeting brand standard, improving call performance, increased use of resources and adaptation of new proven technologies to increase efficiency, and achievement of metrics.
This position executes the vision for the operation ensuring the CCC meets customer and organization needs. The successful Director is continually engaged in leading and inspiring their team in developing and documenting best practices in the performance of all duties and responsibilities.
Working in collaboration with other teams and leading the CCC team, this role will be responsible for achieving and exceeding financial and KPI targets while also ensuring that all customer interactions with the CCC are handled in line with Centara brand values, thus further driving loyalty to the brand and maintaining and elevating our positioning within the hospitality industry.
Requirements
- Strong leadership skills with the ability to motivate & engage a large & diverse team
- Effective management and analytical skills including working knowledge of financial statement analysis, staffing models, scheduling, and telecom opportunities.
- Excellent negotiation, interpersonal, written and verbal communications skills in English – including statistical report writing.
- Computer Skills: Microsoft Outlook, PowerPoint, Word with advanced Excel skills.
- Deep knowledge of call centre related systems including telephone system and central reservations system is preferred.
- Ability to multi-task and to deliver under pressure
- Strong problem-solving skills
- Strong mentoring and relationship building skills with ability to effectively manage group and interpersonal conflict situations.
- Target & result orientated
- A natural flare for delivering world class customer services
- Other language fluency in Thai, Vietnamese, Arabic, Russian or Mandarin/Cantonese a plus
5.Managing Director (Hotel)
Job Description:
-
Designing and implementing business strategies, operations strategy, plans, and procedures.
- Managing budgets and overseeing the P&L of the business.
- Establishing performance goals, allocating resources, and assessing policies for Management.
- Overseeing the daily operations of the company and the work of executives.
- Leading employees to encourage maximum performance and dedication.
- Managing relationships with partners/vendors.
Qualifications:
- Bachelor’s Degree or higher.
- 10+ years of experience in hotel operations and management functions.
- Having experience in the hotel business is a must.
- Very good English.
Canada
1.Corporate Director of Hotel Accounting
Hotel EquitiesAlpharetta, GA
Job Description
Hotel Equities, one of the top hotel ownership, development and management companies in the industry, is currently searching for a Corporate Director of Hotel Accounting to join our growing organization.
This critical role is responsible for the enterprise wide Accounting team who support a large hotel portfolio consisting of a diverse group of branded and independent hotels in the US and Canada. Responsibilities include the daily oversight and supervision of all staff accountants who operate in a remote working environment, timely production of monthly financial statements and periodic reports using the M3 platform, maintenance of an adequate system of accounting records, and a comprehensive set of controls to mitigate risk and enhance the accuracy of reported financial results that comply with generally accepted accounting principles. The preferred candidate will be able to quickly identify process improvement opportunities to accelerate the timeliness and accuracy of all Accounting deliverables to both internal and external stakeholders.
Duties & Responsibilities
– Must intentionally lead and appropriately challenge a tenured accounting team in a decentralized environment.
– Protection of assets by establishing, monitoring, and enforcing internal controls; monitors and confirms financial condition by conducting audits.
– Refresh all current Accounting SOP to ensure the timely review and delivery of monthly financial statements for all properties and operating entities.
– Oversight of cash management activities and cash flow analysis and forecasting.
– Oversees and manages Accounting Core (M3) accounting platform.
– Provide status of financial condition by collecting, interpreting, and reporting financial data; recommend improvements through operating cost analysis; lead periodic cost reduction initiatives.
– Prepare special reports by collecting, analyzing, and summarizing information and trends.
– Provide training for accounting staff and encourage professional development of team members.
– Contribute to team effort by working with Vice President of Finance and other members of Executive Management.
Skills/Qualifications
– 7+ years’ experience as a senior-level accounting role
– Highly proficient in the use of M3 required
– High sense of urgency, detail and process oriented, results driven
– Proven leadership in a team environment
– Hospitality experience required
– Bachelor’s degree in accounting
Apply here – https://www.hcareers.com/jobs/corporate-director-of-hotel-accounting-1563750/
2.General Manager – HotelWoodSpring Suites SanfordSanford, FL
Job Responsibilities
Drive revenue and profits with a goal to meet and/or exceed budget expectations while maintaining operational and guest service standards
· Collaborate with the Revenue and Sales Team to identify and follow up on potential sales leads and sustain/retain core business accounts
· Review monthly revenue and expenses and provide variance reports explaining differences
· Coach, mentor and lead a staff of approximately 8-12 team members in the positions of front desk, housekeeping, and maintenance functions to ensure member productivity resulting in a clean and safe environment
· Continually assess and apply creative problem-solving skills to resolve guest concerns within brand and company policies and procedures
· Continually monitor and inspect property to meet or exceed established Quality Assurance Review (QAR) scores
· Collaborate with Corporate Human Resources to interview and hire team members and ensure proper new hire onboarding and job specific training is completed, as well as manage team member performance, implement company policies and procedures and approve time sheets
· Ensure the safety of team members, guests and the property with a thorough understanding of safety and security policies and procedures.
· Ensure team members are trained on effective and proper administration of hotel key control and cash control procedures
HMS offers a competitive base salary, company benefits (medical, dental, vision) and the opportunity for bonus based on property performance.
Job Requirements
A Bachelor’s degree with at least one-year of experience in hotel management (front desk, assistant general manager, operations manager or back house operation) is preferred; applicable experience is acceptable in lieu of degree.
Other qualifications include strong communication skills, possess a valid driver’s license and be able to move, lift, carry, push, pull and place objects weighing up to 25 pounds without assistance.
Apply here – https://www.hcareers.com/jobs/general-manager-hotel-1573978/
3.Hotel Housekeeping Supervisor
Sleep InnCumberland, MD
Job Description
- Greet customers as you see them, speak politely, and assist customers.
- Change and replace all bed linens and towels.
- Sanitize and clean all restrooms.
- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
- Vacuum/mop all floors.
- Restock all room amenities.
- Assure all rooms are set up to company standards.
- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
- Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public area.
- Inspect guest rooms, public areas, & heart of the house for cleanliness
- Train, motivate, coach, counsel, & discipline staff members
- Maintain a regularly scheduled cleaning program
- Prepare weekly schedule
- Maintain supply and linen inventories
- Update room statuses in the computer
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
- Maintain a safe facility and use safety first practices to remain accident-free.
- Other duties as assigned by your manager.
Job Requirements
Education:
- High School Diploma or GED required
- Experience:
- Customer service and prior housekeeping experience required
Apply here – https://www.hcareers.com/jobs/hotel-housekeeping-supervisor-1540371/
4.Director Of Hotel Sales
Marriott La JollaLa Jolla, CA
Job Description
Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include market mix, pricing, status, direct sales, marketing, and public relations. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Responsibilities
- Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.
- Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
- Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement.
- Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, marketing budget, lead management system, group booking pace report, star reports and sales meeting minutes.
- Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.
- Develop and conduct persuasive verbal sales presentations to prospective clients. Internally promote HEI programs.
- Communicate both verbally and in writing to provide clear direction to the staff.
- Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.
- Organize and/or attend scheduled sales department, executive committee, and related meetings.
- Knowledge of travel industry, current market trends and economic factors
- Ability to access, understand and accurately input information using a moderately complex computer system.
- Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
- Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required.
- Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.
- Professionally represent the hotel in community and industry organizations and events.
- Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Apply here – https://www.hcareers.com/jobs/director-of-hotel-sales-1573899/
5.Executive Chef-AC Hotel
Greenville DowntownAuro Hotels HeadquartersGreenville, SC
Job Description
The purpose of the Executive Chef is to insure Food and Beverage success through the direction and control of the kitchen operations and to ensure a positive guest experience and company profitability. The Executive Chef’s responsibility is to direct the kitchen operation to maintain the highest standards of food quality and to ensure that cleanliness, safety and sanitation standards are being met by directing and supervising heart of the house members.
Essential Job Functions include:
- Manages culinary operations to ensure that quality and safety standards are met, service distinctiveness is promoted and available resources are utilized of facilities, equipment and labor through planning, scheduling, ordering and inventory control
- Develops and implements new methods, techniques, procedures and technologies to achieve higher levels of technical competence, greater cost efficiencies and increased market share; identifies and recommends needed capital improvements
- Maintains a competent and motivated staff by implementing effective associate selection, training and development and retention programs which maximize productivity, facilitate achievement or performance goals and minimize associate turnover; establishes standards of performance and evaluates staff, initiates corrective action to resolve performance problems and associate conflicts
- Minimize number of accidents occurring from unsafe practices by ensuring applicable health and safety standards are understood and applied in the conduct of all work activities
- Participates in the development of the annual budget as it relates to functional areas of responsibility; provides management with continuous planning, forecasting and monitoring financial detail to verify adherence to plan; implement corrective action where necessary
- Confers with other Food & Beverage Director to formulate short-term tactics and long-term strategies to maximize hotel profitability, report progress on present programs and coordinate functional activities toward fulfillment of objectives.
- Maintains a visible public presence by participating in public relations programs and events; coordinates special events with other departments, prepares gourmet dinners for special guests, food and wine societies, restaurant critics; conducts cooking demonstrations; participates in culinary competitions.
- May investigate associate complaints and recommend a solution.
- Performs all duties in a safe manner and monitors the actions of others.
- Complies with Company Standards of Service as outlined for AURO Hotels.
- Projects a favorable image of AURO Hotels to the public at all times.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Treats guests, vendors, customers and co-workers with professionalism and respect at all times.
- Completes Departmental, AURO Hotels and Brand standards training as assigned.
- Maintains a clean and neat appearance at all times.
- Must be able to work flexible work hours/schedule including evenings, weekends and holidays.
Job Requirements
As an Executive Chef in a recognized resort or hotel, managing or supervising a staff of culinarians including Sous Chefs; Excellent communication skills. College degree preferred; High School Diploma and/or 3-5 years’ experience or equivalent combination of education and experience required.
Apply here – https://www.hcareers.com/jobs/executive-chef-ac-hotel-greenville-downtown-1530489/
Japan
1.Finance Assistant
(Accounts Receivable, Credit Control & Financial Reporting)
New Hotel in Yokohama
Responsibilities
Accounts Receivable (Receipt):
•Perform receipt posting on all payment modes and reconciliation functions in various systems, across all our businesses.
•Ensure that cash and cheques bank-in tally with the posting reports on a daily basis.
•Investigate and respond to queries from customers on discrepancies.
Credit Control
•Perform dunning and collections follow-up, for accounts in arrears
•Investigate unidentified credits, disputes and perform reconciliation with customers when required
•Prepare ageing reports, month-end management reporting, provisions of doubt debt and all other ageing related reporting
•Chair and lead credit meetings with various business partners, identify high risk accounts and align follow-up
•Perform profiling, risk assessment, review and analysis on delinquent accounts
•Propose and implement dunning strategy and process improvements
•Prefer candidates with experience in credit management for leases or hotels
Financial Reporting
•Perform a variety of accounting activities related to Hotel in accordance with accounting principles and standards and ensure compliance with all relevant regulations, laws and reporting requirements.
•Prepare journal entries with supporting workings, and maintain a complete and accurate general ledger in accordance with accounting principles and IFRS.
•Prepare balance sheet account schedules and monitor for resolution and clearance of balance.
•Create and maintain documentation of standard operating procedures, workflows and accounting policies.
•Assist in any ad-hoc assignment, analysis, project and reporting.
Requirements
Minimum Degree in Accountancy, ACCA or equivalent qualification.
•Minimum work experience of 2 years in similar capacity.
•Professional business proficient in English and Japanese; verbal and written.
•Good Communication (verbal and written) and interpersonal skills.
•Meticulous, pro-active and diligent.
•Proficient in Microsoft Office applications and other applicable computer systems and software.
•Ability to work under pressure and tight timelines.
•Team player with a positive attitude in learning new skills and is adaptable to changes
Apply here – https://www.daijob.com/en/jobs/detail/990802
2.Senior Guest Service Assistant/Guest Service Assistant
New Hotel in Yokohama
Responsibilities
– Work closely with the Assistant Manager and provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.
– Liaise closely with Concierge, Reception, Bell Counter and Front Office Cashier on guests ‘arrival and departure.
– Establish contacts with house guests / long staying guests and renders assistance when necessary.
– Make courtesy calls to guests.
– To be well versed and updated on all tourists related information.
– Requisite and keep stock of promotional materials for daily operations.
– Undertake any other duties as may be assigned by his/her superiors diligently and professionally.
Requirements
Fresh graduate are welcome
-Good communication and interpersonal skills.
-Positive & driven attitude.
-Ability to work both independently and as part of a team.
-Ability to work under pressure and under own initiative.
-Commitment to delivering a high level of customer service.
Apply here- https://www.daijob.com/en/jobs/detail/989643
3.Marketing Communications Manager
New Hotel in Yokohama
Responsibilities
-To provide Marketing Communications and Public Relations support for the Hotel.
-Responsible for providing strategic direction and execution of all communication materials for the Hotel.
-Ensure consistent adherence to Corporate Identity guidelines.
-Responsible for developing and maintaining content including videos & photographs of the Hotel on company’s website and other owned platforms.
-Work closely with General Manager, Sales & Marketing and Corporate Communications team to develop new campaigns for the respective market segments.
-Recommend, use and optimize various communication platforms to engage with various audiences and market segment.
-Create various compelling marketing materials to be used across various media platforms – offline and online. Materials includes but not limited to: brochures, EDMs, online banners, advertisements, pull up banners, gift cards, corporate gifts, in-house collaterals etc.
-Develop and execute social media strategies include content management to promote the Hotel in increased awareness and build up the followers’ community.
-Develop Public Relations strategies & activities to build and enhance the brand values of the Hotel. Activities include but not limited to; media familiarization, media enquiries, media giveaways, media events, media engagement etc.
Requirements
-Minimum University Degree in Mass Communications or equivalent.
-Minimum work experience of 5 years’ experience in Marketing Communications preferably in hospitality industry.
-Professional business proficient in English and Japanese, verbal and written.
-Strong analytical and negotiation skills.
-Proficient in office automation software such as Microsoft Excel, Power point and Word.
-Ability to work under pressure and tight timelines.
Apply here – https://www.daijob.com/en/jobs/detail/989639
4.Assistant manager of foreign-affiliated companies The world’s leading luxury group
j Career Co.,Ltd. / 株式会社 j Career
Job Description
<Assistant Front Office Manager>
·check-in
・ General front desk operations such as check-out
・ Employee supervision
Job Requirements
<Eligibility for application>
・ Educational background is not required, hotel work experience is required, operator experience is welcome
・ English conversation skills required
・ Those with high communication skills
・ Those who are team players and who can work independently
Apply here –
5.PR & Marketing] A major foreign-affiliated international luxury hotel
j Career Co.,Ltd. / 株式会社 j CareerCompany
Job Description
In the <PR & Marketing Division>, you will support a wide range of marketing operations centering on brand communications operations. We support marketing, PR, and digital plan planning to increase the revenue of our business (lodging, restaurants, weddings, etc.) and recognize brands.
・ Support for production and management of marketing tools
・ Digital content creation ・ SNS management support
Job Requirements
・ Business level English (reading, writing, conversation, writing)
・ Fluent level Japanese (reading, writing, conversation, writing)
・ PC and office work skills (illustrator, PPT, Excel, Word, Email, etc.)
・ Prior work experience is acceptable
※ Skype interview is possible
Apply here
India
1.F&B Executive female For 5 start hotel based in Ranthamhore Rajasthan
Job description
fresher candidate can also apply,
Design attractive menus,Develop a relationship with regular customers ,Follow food and safety regulations.
Order food supplies.
Education
2)Executive Assistant- Female
Job Description
HIRING FOR EXECUTIVE ASSISTANT
STRONG ENGLISH COMMUNICATION
GOOD EXCEL & MS OFFICE SKILLS
SAL 30K UPTO
SHARE CV WHATSAPP/CALL 7835904053
EMAIL RECRUITMENTPOINT1986@GMAIL.COM
NO CHARGE.
JOINING IMMEDIATELY.
Education
Any Graduate in Any Specialization
Apply here
3.Steward(Immediate)_Hotel Industry_Male_Vadodara_15K
Job description
Welcoming customers, seating them, serving them water or refilling their glasses, delivering beverages
Clearing tables and preparing them for the next customers.
Job Requirements
4.Hotel Management / Aviation Graduates
Job Description
Greeting customer’s & find out the needs. To be a sales consultant to the customer. Describing a product’s features & demonstrate use and operation of the product. Handling customer queries regarding the store and the merchandise. Providing information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options. Maintain sales reports to keep a track of the progress.
Seniority Level
Mid-Senior level
Industry
- Staffing & Recruiting
- Banking
- Outsourcing/Offshoring
Employment Type
Full-time
Job Functions
- Management
- Manufacturing
5.Hotel Marketing
Seniority Level
Entry level
Employment Type
Full-time
Job Functions
- Marketing
- Sales
Italy
1.Spa Front Desk Trainee
Job Requirements
This role will require an exceptional level of attention to detail, strong written and spoken Italian and English and excellent organizational skills.
You will have the ability to live and breathe our culture of being intuitive, engaging and refined. This is how you can make a difference in the experience of our Associates, our guests and in our community.
Being part of the Rosewood team means that training and development opportunities are available and with the hotel being a key part of Rosewood’s global expansion plans, this role could be a stepping stone to exciting international career opportunities.
2)BRANCH ASSISTANT
Randstad
Description
Randstad Italia, specialty Hospitality & food, search for a new store opening, for a well-known GDO brand, for the opening of a new store in Milan, BICOCCA area extensions aimed at hiring.
Availability from Monday to Sunday with shifts rest
Place of work: Milan BICOCCA area The research is aimed at both sexes Responsibilities
The resources entered, as well as the sale, will have to deal with the management of orders, billing activities, returns, goods transfers and schedules Skills timetable It is required:
- Higher Diploma
- Previous experience of at least 2 years in the role
- Good standing
- Ability to work in a team
- level of study Medium license Candidates of both sexes () are invited to read the privacy policy pursuant to art.
13 of the Regulation (EU) 2016/679 on data protection (GDPR).
Apply here
3.F&B Supervisor / Chef de Rang
Four Seasons Hotels and Resorts Taormina, Sicily, Italy
Description
We currently have an opportunity for a talented F&B Supervisor / Chef de Rang to join our pre-opening San Domenico Palace, Taormina, A Four Seasons Hotel team in Sicily, Italy!
Reporting into the Assistant Restaurant Manager, you will be responsible for ensuring exceptional service and attention to our guests.
Responsibilities will include describing the selection of food and beverage menu items to our guests by offering interesting and vivid descriptions of each item’s origin, taste and preparation methods, communicating guest orders including any special needs to requests to the kitchen, coordinating food timings, anticipating guest needs, ascertaining satisfaction and offering suggestions, closing guest checks, being highly visible in the operation, and taking care of special requests with dedication to providing an attentive and distinctive experience for our guests.
Job requirements
Food service experience in luxury hotels and/or stand-alone restaurants or restaurant groups, preferably have experience in Michelin star restaurants in the same position and international experience would be an asset.
You should have attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and bring your personal touch and energy to our guest experiences. We are looking for a special individual whom shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests.
Ideally you will also have pre-opening and seasonal experience, and you must possess the legal right to work in Italy and have fluency in English and Italian.
4)Executive Housekeeper
HNH HOSPITALITY | Double Tree by Hilton Rome
Description
Double Tree by Hilton Roma Monti, opening in February 2021, is looking for an Executive Housekeeper who will be responsible for the day-to-day operation of the floors department.
The resource will have the task of ensuring compliance with the image of the accommodation from the point of view of efficiency and quality standards. He will manage the activities related to Housekeeping considering all the components that are divided into them.
The Executive Housekeeper works in close contact with the Outsourcing company, maintenance and other departments to ensure compliance with established quality standards and budget targets. It will directly manage control over the rooms, verifying that all Hilton Brand standards are met in terms of product / room layout / timing.
The person sought will deal with the following activities:
- Supervision and control of the cleaning of rooms and common areas
- Coordination of the activities of the Housekeeping department (rooms, common areas and laundry);
- Warehouse management and control of items in use and provides purchase orders in good time through the management system
- Check the correct invoicing of outsourced services, industrial laundry and various suppliers
- It guarantees the correct execution of periodic and specific activities such as the compilation of inventories of mattresses, linen, curtains, tables, etc. (also for the common areas) as well as basic cleaning and management of Lost & Founds
- It informs the Management about the state of the rooms and assists Guests in satisfying particular requests in an empathic and proactive way
- It provides the Director with its support through a continuous monitoring activity, offering all the knowledge elements useful for the best management of the department
- Must have a thorough understanding of Brand Standard Housekeeping and Hilton Brand Standards
- Enforce hotel safety regulations, fire regulations, and all regulations relating to health, occupational safety and food safety
- Report the risks and problems of hygiene and maintenance
- Cost control and compliance with the established budget
- Coordination of the work of the Outsourcing company
- The ideal candidate has the following requirements:
- at least 3 years of experience in the role in similar contexts
- experience gained in contexts of international chains
- Good knowledge of the English language
- preferably she has previously gained experience as a chambermaid
The profile is completed by: professionalism, stress management, flexibility and resource management skills.
Applications must be sent through the company website by accessing the “Work with us” section.
All CVs must be sent including authorization to process personal data in accordance with EU Regulation no. 2016/679 – GDPR and will be used exclusively for the selection in progress.
The job offer refers to both sexes according to the provisions of laws 903/77 and 125/91.
Apply here
5)Senior Acquisition Manager
Rome
We are looking for a dynamic professional with high energy and enthusiasm for excellence!! This is a strategic position for the group and you will play a key role in the company’s expansion plans.
You will be the champion in identifying, negotiating and closing opportunities for new hotels in Italy and Greece and we are looking for a Hotel Development Manager with in-depth knowledge of the Mediterranean market.
Main responsibilities:
- Research, identify, analyse and initiate potential new and conversions hotel projects
- Lead all negotiations for management or franchise agreements
- Coordinate/lead all development related support including: inspections, feasibility studies, etc.
- Prepare all possible projects for presentation to the Group development committee
- Build strong professional networks within France
What we are looking for
- BA / BS / Bachelor ideally in hotel management and / or property management
- Minimum of five (5) years of relevant experience in the hotel or related sectors (Apart-hotel, co-working, executive apartment, etc.)
- Knowledge of the Italian / Greek market is essential
- Mature and confident personality, excellent analytical skills and understanding of numbers
- Demonstrated ability to manage multiple projects simultaneously
- Able to reconcile perspectives and define priorities related to hotel ownership, operations and brand positioning
- Willingness to travel extensively to assess market opportunities, meet potential owners and visit prospecting sites.
- Practical and dynamic attitude with the ability to work independently and prioritize projects
- In-depth knowledge of Microsoft Office, PowerPoint and other business systems
- Local language: Italian and / or Greek (min professional level)
- Fluent English (oral and written)
Interested in this great challenge? Contact Beatrice @ corecruitment.com with your updated CV
INDONESIA
1.Chief Steward
Job Description
- Candidate must possess at least SMU in Hospitality/Tourism/Hotel Management or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Preferably Supervisor/Coordinator specialized in Hotel Management/Tourism Services or equivalent.
Education and Experience
- Minimum High school / Vocational high school / hotel education (of the same level)
- Minimum 1 years as Steward Supervisor (at minimum 3 star hotel)
- Minimum 2 years as Steward / Waiter / Waitress (at minimum 4 star hotel)
- Pass “Teamwork” Test
- Pass “Basic Steward Knowledge” Test
- Pass “Steward” Practical Test
- Pass “leadership” test
(2)Room Attendant
Sheraton Hotels & Resorts
What we’re looking for
- A warm, people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required. Prior to employment, we’ll ask you to complete safety training and certification.
What you’ll do
- Replace guest amenities and supplies in rooms
- Make beds and fold sheets
- Remove trash, dirty linens and room service items
- Greet guests and take care of requests
- Straighten desk items, furniture and appliances
- Dust, polish and remove marks from walls and furnishings
- Vacuum carpets and floor care duties
Perks you deserve
We’ll support you in and out of the workplace by offering:
- Team-spirited coworkers
- Encouraging management
- Wellbeing programs
- Learning and development opportunities
- Discounts on hotel rooms, gift shop items, food and beverage
- Recognition programs
Apply Here ..https://jobs.marriott.com/marriott/jobs/21003652?lang=en-us
3.Front Office Supervisor
Job Description
- Candidate must possess at least SMU in Hospitality/Tourism/Hotel Management or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Preferably Supervisor/Coordinator specialized in Hotel Management/Tourism Services or equivalent.
Education and Experience
- Minimum Senior High School/ Vocation School/ of the same level
- Minimum 1 year as Front Desk Supervisor (minimum 3 stars hotel)
- Minimum 2 years as FDA (minimum 4 stars hotel)
- English
- Friendly
- Speaking intonation is not high
(4)Executive Housekeeper
Four Points
JOB SUMMARY
- Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
CANDIDATE PROFILE
- Education and Experience
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.
- OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
- Managing Housekeeping Operations
- • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- • Works effectively with the Engineering department on guestroom maintenance needs.
- • Supervises the property general cleaning schedule.
- • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- • Inventories stock to ensure adequate supplies.
- • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
- • Supports and supervises an effective inspection program for all guestrooms and public space.
- • Communicates areas that need attention to staff and follows up to ensure understanding.
- • Ensures all employees have proper supplies, equipment and uniforms.
Apply Here …https://jobs.marriott.com/marriott/jobs/21004090?lang=en-us
Myanmar
1.Bell Driver
Golden Hill Tower
Job Description
1. Everyday checking the car condition (Petrol, Engine oil, Break oil, etc.)
2. Arrange the car for limousine rental service.
3. Arrange the car Airport pick up and Airport drop off for check in/out guests.
4. Arrange the internal car using.
5. Arrange the car for Sales Call.
6. Arrange the car for sightseeing.
7. Assist the bellboy.
8. Assist the Information Counter.
Job Requirements
1. Bell drivers are expected to be able to present an appropriate image for the organization and deal competently with the people and problems they encounter.
2. To build good relations with customers and all departments to provide best service.
3. Able to work well in a team.
4. To assist supervisor.
5. To fulfill customer requirement.
6. Minimum 1 year experience in driving
7. Valid Driving License in hand
8. Under 35 years of age with pleasant personality
Apply here https://www.jobnet.com.mm/job/bell-driver-yangon-golden-hill-tower/60518
2.Duty Manager
Hotel Yangon
Desired Skills and Expertise
- Any graduate.
- At least 2 years experience in related field.
- Able to work flexible schedule and working hour.there with a team.
- Good communication skills and problem solving skill
Apply here
https://www.jobsinyangon.com/app/job-detail-duty-manager-hotel-yangon?id=24320201006333624
3.Senior Receptionist
Hotel Yangon
Job description
- Able to work base on the business
requirement
- Computer Knowledge
- University degree
Desired Skills and Expertise
- Good communication skill in English
- Relevant experience in this position
- Pleasant appearance and personality
Apply here
https://www.jobsinyangon.com/app/job-detail-senior-receptionist-hotel-yangon?id=24320201006465687
4.Pastry Chef(Kone Myint Thar Restaurant)
State/District: Yangon (Rangoon)
Job Category: Hotel & Restaurant Jobs
Company Industry: Hospitality / Hotel
Employment Type: Other
Full time: YES
5.Cook
GEC Engineering & Construction Co.,Ltd.
No.(241), Khayay Pin Street, (23)Quarter,Thuwanna Thingyan Kyun TS,Yangon, Myanmar.
(For Naypyitaw)
State/District: Naypyitaw City
Job description
• Cooking 3 meals a day, mainly Korean at Office
• Preparing Special food for event
• Procurement and storage of food ingredients
• Maintaning the Kitchen
• Food hygiene management
Desired Skills and Expertise
• More than 3 years experience in cooking at restaurants
• Preferred work experience in Korean restaurants
• Conversational in spoken and written English
• Diligence and Time manner is compulsory
United Arab Emirates
1.Guest Service Agent
Avani group Dubai, Dubai, United Arab Emirates
Job Description
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English is required
- Be able to work shifts, weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
Click here to apply https://www.linkedin.com/jobs/view/2385008498/?alternateChannel=search&refId=KRGijS3%2BitF6%2BKfGvsRsog%3D%3D&trackingId=UdolmRDgYZWijx64td41pg%3D%3D
2.Hotel Coordinator
Landmark Group Dubai, Dubai, United Arab Emirates
About the job
- Assist HR team with the administration of employee benefits (leave, reimbursement, medical, OHC etc.) personnel record keeping.
- Coordinate and schedule meetings as per GM.
- Accurately record and maintains employee information/data by updating all excel records.
- Update all trackers – OHC / Visa renewal / Medicals / Manning / Budgets
- Handle Leave Administration. Encode all the Leave application in HRMS on time in order to release payroll.
- Coordinate with HOD and make sure to receive accurate attendance details
- Prepare the Full & Final Settlement for staff who resigned/Terminated and forward to Finance for further processing.
- Assist team with follow ups on requested Bank Letter like Salary Certificates, Disciplinary action letter etc.
- Coordinate with GM/HR to organize Trainings / Employee of the month programmers.
- Coordinate with PRO for the Visa Cancellation / Renewal
- Arrange Exit Interviews with The HR / Hotel Manager for the staff who resigned
- Maintain and update Employee Filing on day to day basis.
- Provide administrative support to ensure smooth operation within the Department.
- Ensure that all information in personnel is accurate and up to date.
- Assist HR team with the administration of employee benefits (leave, reimbursement, medical, OHC etc.) personnel record keeping.
- Coordinate and schedule meetings as per GM.
- Accurately record and maintains employee information/data by updating all excel records.
- Update all trackers – OHC / Visa renewal / Medicals / Manning / Budgets
- Handle Leave Administration. Encode all the Leave application in HRMS on time in order to release payroll.
- Coordinate with HOD and make sure to receive accurate attendance details
- Prepare the Full & Final Settlement for staff who resigned/Terminated and forward to Finance for further processing.
- Assist team with follow ups on requested Bank Letter like Salary Certificates, Disciplinary action letter etc.
- Coordinate with GM/HR to organize Trainings / Employee of the month programmers.
- Coordinate with PRO for the Visa Cancellation / Renewal
- Arrange Exit Interviews with The HR / Hotel Manager for the staff who resigned
- Maintain and update Employee Filing on day to day basis.
- Provide administrative support to ensure smooth operation within the Department.
- Ensure that all information in personnel is accurate and up to date.
Click here to apply:
https://www.linkedin.com/jobs/view/2360569183/
3.Guest Service Agent
Radisson Hotel Group Abu Dhabi, Abu Dhabi, United Arab Emirates
About the job
Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.
As Guest Service Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key duties and responsibilities
- Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements
- Experience in front office beneficial but not essential
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment that demands excellence
- Experience of working with IT systems on various platforms
- Strong communication skills
4.Agent, Call Centre
Atlantis Resorts Dubai, United Arab Emirates
About the job
Atlantis Dubai is a truly extraordinary, intriguing, and unique entertainment destination resort, and we currently have an opportunity for an experienced Agent, Call Center to join our amazing Call Center team at Atlantis Dubai! At Atlantis Dubai we strive to create a destination experience that not only unforgettable throughout each customer’s stay, but truly memorable for a lifetime.
Are you comfortable talking and engaging with guests over the telephone? Are you passionate about restaurants and the hospitality industry giving a unique guest experience? Are you able to multi-task without compromising quality? If you possess these skills, we have the perfect job for you at Atlantis Dubai.
As an Agent, Call Centre, you should be a continuous source of information to help and assist all the guests in their needs, as well as replying to all incoming correspondence promptly. You will also assist in preparing reports and supporting the team, respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information, and handle complaints regarding Atlantis Dubai products or services.
It is essential that you have previous experience in either a call center, or alternatively, prior work history in front office, guest relations, club lounge, hotel reservations, or similar environment. Impeccable personal presentation, patient when dealing with guests, maintain a positive attitude at all times, pay attention to details, and passionate about customer service. Computer literacy is imperative, and fluency in English is a must.
Atlantis, Dubai, offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and a diverse range of cultures.
Singapore
1.Hotel Services Officer
NAUMI HOTELS SG PTE. LTD
Roles & Responsibilities
JOB SUMMARY
Reporting to the Hotel Services Manager, the Hotel Services Officer will be responsible for delivering a seamless and memorable stay experience for our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Meet and greet guests upon their arrival at the hotel.
- Assist with luggage requests.
- Perform all check-in tasks effectively and efficiently.
- Escort guests to room and introduce the amenities in the room.
- Share and promote the facilities and services offered by the hotel.
- Perform all check-out tasks effectively and ensuring billing is accurate.
- Run daily reports to identify any special requests and check reports, logs and contingency lists for follow-up and accuracy.
- Follow up with daily pending task.
- Take and manage reservations for walk-in guests and/or when reservation department is closed.
- Interact with guests warmly and appropriately, making them feel welcomed and valued.
- Be a lobby ambassador when front desk is not engaged.
- Attend to guests’ queries, needs and other special requests professionally and promptly.
- Take ownership of feedback received by guests and seek assistance from Duty Manager if necessary to ensure prompt follow-up with guests, ensuring their satisfaction.
- Provide related concierge services (e.g. give recommendation on leisure activities, places to visit and transport/travel arrangements, etc.)
- Coordinate with the other hotel departments to provide a seamless stay experience for guests.
- Follow the hotel safety and security policies and procedures. Report accidents, injuries and incidents to manager immediately.
- Cross train under housekeeping, such as to perform room cleaning and checking to ensure rooms are in tip top condition.
- Perform any other duties and responsibilities that may be assigned.
EDUCATION and/or EXPERIENCE
GCE ‘O’ level / Certificate in Hospitality or Tourism / Diploma in Hospitality or equivalent.
SKILLS, ABILITIES & ATTRIBUTES
- Passion to serve
- Positive service mindset and willing to go the extra mile
- Energetic and cheerful disposition
- Enjoy interacting with people
- Good communications and human relations skills
- Ability to work independently and take initiative
- Good grooming standards and personal presentation
- Flexibility on working days and hours including weekends and public holidays
2.Sous Chef
COM CAREERS INTERNATIONAL PTE. LTD
Job Description
A Sous Chef is the culinary chef located just below the executive or head chef in a kitchen’s chain of command. Therefore, the Sous Chef has a vital role in any commercial kitchen. As second-in-command, he/she has a large amount of responsibility in the kitchen.Roles & Responsibilities
Responsibilities
· Work with the executive chef to produce diversified menus in accordance with the restaurant’s policy and vision.
· Come up with new dishes which appeal to the clients whenever required.
· Establish the working schedule and organize the work in the kitchen so that everything works like a “well-oiled machinery.”
· Produce high quality dishes that follow up the established menu and level up to location’s standards as well as to clients’ requirements.
· Plan the food design in order to create a perfect match between the dish’s aspect and its taste.
· Discover talented chefs and train them in order to reach the high standards of the location.
· Train the auxiliary kitchen staff in order to provide best results in minimum time and using at the maximum the available resources.
· Maintain order and discipline in the kitchen during working hours.
· Create tasting menus for clients interested in contracting the food for different events (wedding, banquets, corporate dinners, birthday parties etc.) from their kitchen.
· Developing a cross-marketing strategy in order to increase profit such as pairing drinks with the food served.
Minimum Qualifications
· Proven experience as Chef
· Understanding of various cooking methods, ingredients, equipment and procedures.
· Excellent record of kitchen and staff management.
· Accuracy and speed in handling emergency situations and providing solutions.
· Familiar with industry’s best practices.
· BS degree in Culinary Science or related certificate would be a plus.
3.F&B Servers / Waiter / Waitress / Host / Hostess
CAPELLA HOTEL, SINGAPORE
Roles & Responsibilities
The F&B Server/Waiter/Waitress/Host or Hostess assists the Restaurant Manager in directing and organizing the staff to ensure first class service, food & beverage offerings and marketing to maximize profits and guest satisfaction. Responsible for opening and closing the outlet each day and achieve guest satisfaction at every service opportunity, the incumbent ensures smooth operation of the outlet with compliance to health & safety standards.
Key Responsibilities
- Ensure service standards and process are observed to achieve high levels of guest satisfaction when dining
- Take order accurately
- Provide food & beverage service
- Make recommendations confidently and appropriately
-
Handle complaints and follow up promptly with guests on incidents to complete feedback raised
- Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
Talent Profile
- NITEC or Higher NITEC or Diploma in relevant fields
- Minimum 1 year working experience in F&B environment
- Excellent communication and interpersonal skills
- Depending on expereince, the role may start off as F&B Server instead
Apply here
4.PART-TIME BANQUET SERVICE CREW
Minimum 4 to 5 hours
Part Time
$9 – $12 / hourly
Job Description
Join us as Part-time Banquet Service Crew at reputable hotel in town area and harbourfront area.
$9.50 – $12.00 PER HOUR
- Location : Town / Harbourfront
- Job Scope : F&B Waiter/ Waitress (Hotel)
- Flexible working days
- Payment Mode : Bank transfer next working day
- Age Requirement : 16 and above
- No Bright Coloured Hair
- Eligibility : Singaporean, PR and foreign student with Approved Institution (by MOE) may apply only.
Singapore, PR and foreign student with Approved Institute by MOM may apply.
Apply here https://grabjobs.co/singapore/job/part-time/food-beverage/parttime-banquet-service-crew-35594
5.Service Crew / Waiter / Waitress
BUNGA TELANG RESTAURANT PTE. LTD.
Job Descriptions:
· Assist in managing restaurant operations to meet the standard of food quality & safety, great customer services and hygiene.
· Assist in maintaining restaurant inventory record
· Achieving sales target & ensuring profitability of the restaurant
· Understand guest’s requirement
· Ensure Opening & closing duties follow restaurant’s SOP
· Handling customers’ complaints
· Others ad hoc task when needed
Job Requirement:
· Min 1 – 2 years’ experience in food services
· Able to work on flexible schedule
· Reliable & punctual
· Enthusiastic & keen to learn
· Positive Attitude
· Able to create warm & friendly atmosphere
· Full of energetic & spirit
· Able to work on weekend & PH and working hours may vary in accordance to opening hours
· Weekly rotation
Click here to apply https://www.mycareersfuture.gov.sg/job/customer-service/service-crewwaiterwaitress-bunga-telang-restaurant-4cc59cdb7200971f36c1c54b5aafbf01
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