Hotel standard operating procedures (SOPs) are a set of step-by-step instructions compiled to help associates carry out routine operations. SOPs aim to achieve efficiency, quality output, and uniformity of performance while reducing miscommunication and failure to comply with industry regulations.

However, there is no “one size fit all” SOP, as two hotels are not the same and their vision, mission, and focus are also not the same. We will help you to develop your hotel specific customized SOPs and train all staff to followup.

Team training and associate development are both crucial components of a successful hotel. Hotel Sucess can be achieved only through robust investment into its associates. Hence It is the hotel’s management teams’ ultimate responsibility to create a workplace environment that fosters their personal and professional growth and long-term success.

We will conduct customized training on all topics to help you develop a training environment to achieve common goals.

Smaller hotels run on a very tight budget due to limited revenue, making it difficult to hire a professional financial controller/manager.  Professional financial controllers help hotels with

• Provides data for decision-making and planning for the future.
• Higher visibility for cost-saving and revenue-generating opportunities.
• Advice on revenue optimization practices.
• Ensure Financial practices are aligned with overall hotel objectives.
• Professional support and advice to GMs in managing the property in an efficient and optimal manner.
• Provides focus on long-term strategies and asset-efficient utilisations.