Videos
Your Hotel does not comply with Uniform System of accounting (USALI) – Learn How!!
What is Uniform System of Accounting for hotel / Lodging Industries (USALI) and what are its key features that affect hotel accounting. The Uniform system of accounting for lodging industries (USALI) is the bible for the accounting and financial standards in the hotel industry. It lays out detail and provides a solid and usable framework […]
Digital Marketing Strategies – Hospitality Industry must Learn in 2021
Are you still using only traditional marketing and losing out on new business opportunities? Do you want to increase the sales of your hotel? Do you want to get customer awareness? If yes, you should use digital marketing to get competitive advantages. Table of contents What is digital marketing? Digital marketing is the advertising of [...]
Communication Tips Every Guest Service contact associates should master in 2021
In this Article - Sharmila will be giving communication tips for the front office team in the hospitality industry. As a guest contact point, every professional in the hospitality industry or guest contact point should be an expert in communications. I want to start with the first communication tips and the first would be communication at [...]
Career and leadership tips – Must for all Hospitality professionals in 2021
What is your learning in leadership from your long experience in the hotel industry? "Biggest leadership learning of my 40 years of experience is that in order to succeed in the hospitality industry, there must be a seamless co-ordinated effort between all sections of hospitality and all employees must understand and appreciate different departmental responsibilities [...]