Videos
Digital Marketing Strategies – Hospitality Industry must Learn in 2021
Are you still using only traditional marketing and losing out on new business opportunities? Do you want to increase the sales of your hotel? Do you want to get customer awareness? If yes, you should use digital marketing to get competitive advantages. Table of contents What is digital marketing? Digital marketing is the advertising of [...]
Branding for hospitality Industry and Steps in branding you need to master
Guests and customers generally identify themselves with the brand they use and are often loyal to brands that share similar values as them. Guest and customer loyalty to brands make brands successful and profitable. So what is hospitality branding and what are the steps in branding for hotels. Take this short course to learn more. [...]
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Communication Tips Every Guest Service contact associates should master in 2021
In this Article - Sharmila will be giving communication tips for the front office team in the hospitality industry. As a guest contact point, every professional in the hospitality industry or guest contact point should be an expert in communications. I want to start with the first communication tips and the first would be communication at [...]
Career and leadership tips – Must for all Hospitality professionals in 2021
What is your learning in leadership from your long experience in the hotel industry? "Biggest leadership learning of my 40 years of experience is that in order to succeed in the hospitality industry, there must be a seamless co-ordinated effort between all sections of hospitality and all employees must understand and appreciate different departmental responsibilities [...]